Order Take Away
The feature Take Away can be used (depending on your license) to easily place and prepare orders that customers want to consume elsewhere. Take Away is specially developed to use in combination with Kitchen Screens. The process of ordering articles varies slightly from ordering for a table/ table part
- Press
in the Table Screen - The Take Away Order Screen opens
- Select articles to add to the order
- Now the difference with order for a table/table part becomes clear, you have to either
Select a client
Or assign a name
- You also have to choose a take away time by pressing
- On the screen you have to select the period➀and the time➁
- Press
to confirm your actions - You return to the Take Away Order Screen, you can optionally add more articles to the order
- Pressto finalize the order
The time slot tiles➁show, per time slot, the quantity of orders on the bottom left corner and the quantity of articles in the bottom right corner. When the maximum number of orders is reached the quantity shows in red
While in the Take Away Order Screen and before you finalize, you have the option to select articles from a client’s order history (this only works for existing clients in database)
- Make sure you have already selected a client and press
- The order history➂shows next to the articles
- Select an order from this list and press
- A new screen shows. You can either select from the list➃followed by
to add the article to the order, or you can select the separate articles via the article buttons➄If you enter a number on the numpad before selecting the article button, that number of articles is added to the order - Pressand you return to the Take Away Order Screen, the article from the order history is added
If you forget to assign a name or client, message➅shows. Pressand the client screen shows automatically
If you forget to assign a Take Away time, message➆ shows. Pressand time selection screen shows automatically
If you exceed the preset maximum number of orders per time slot, a message➇shows. Depending on your answer press
to confirm, or
to decline and choose another time slot➁
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Predefined take away periods
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Times you can select as take away time
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Take away time you selected
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Client or name assigned to the order
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Shows all orders already made for the time period
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Shows all orders already made (if any) for the time slot you selected
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Order overview
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Buttons
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Cutout of the order history
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Cutout of the article screen
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Articles to select
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Message: forgot to assign name/client
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Message: forgot to assign take away time
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Exceed the maximum limit for this time slot message
Open Take Away Orders
View and open the Take Away orders that have been placed today and haven’t been paid
- Press
in the Table Screen - The screen showing the Open Take Away orders appears
- Select a period➀
- Choose a time➁Buttons show number of orders, bottom left, and number of articles, bottom right per time slot
- Press the order➂you want to open, for a quick result when there are many orders you can use the search button
and enter the name/client on the on-screen keyboard - Selectto open the Take Away Order Screen
You can now pay the Take Away order
Or add articles to the order, you can’t change the take away time. When take away time is in the past at the moment the new articles are added, the timers in the kitchen screen show as “time passed due”
When the take away time hasn’t passed yet, you can transfer an order to another available take away time
- While in the Take Away Order Screen press
- The Transfer Time Screen opens
- Choose the period➃and time➄from which you want to transfer
- Select the client➅
- Select the period➆and time➇to which you want to transfer
- Check it in the overview➈
- to confirm the transfer of the order’s take away time
to undo your choices and stay in current screen
to undo your choices and return to the previous screen
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Predefined take away period(s)
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Time slots within the chosen period to select as take away time
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Orders that are done for the selected time slot
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Overview of the selected time slot and order
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From which period
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Times to select within chosen period
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Order made in selected period and time slot
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To which period
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Time slots within chosen period to transfer to
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Overview of selected choices
Use Take Away Kitchen Screen
The main difference with a normal Kitchen Screen is that articles ordered in Take Away don’t start the preparation countdown timer according to their assigned course, but according to the selected Take Away period and time slot. In other words: the complete order should be ready at the same time
- When the order is placed, it shows on the Take Away Screen
- The tile➀in the example picture shows the following info:
Time when the order should be ready: 12:00
Name of the order: Jack Bird
Time till order ready: 0:01 (time is encased in green when the take away time is due in less than 15 minutes)
Coloured bulb: In this case it means the article is active in this screen
Quantity: 1
Article name: Grilled Cheese Sandwich
Preparation time countdown till order ready: -01:52
The coloured bulb in the second line means the article is prepared in another screen (Cold Kitchen Screen), but belongs to the same order - The article with the highest preparation time starts counting down till order ready first. In order of descent the other preparation times start automatically when countdown is due, making sure the whole order is ready at the same time. This is demonstrated in pictures➁and➂where you can see that the Spare Ribs in➁started the countdown and the other articles haven’t. In ➂the other articles also started the countdown. When an article starts counting down, the coloured bulb blinks for a few seconds, that’s why the Prawn Cocktail in➂doesn’t have a bulb
Preparation time per article in the example:
Take Away time is 15:45
Spare Ribs 5 minutes
Crêpes Suzette 3 minutes
Prawn Cocktail 2 minutes
In➁the computer time is 15:41
in➂the computer time is 15:43 - Press
to show all articles to be prepared today in current screen➃ - When the order is prepared, press the tile and the Detail Screen opens
Declares the whole order “ready” - The order is removed from the Take Away Screen and (depending on the settings) the articles show in the Pick Up Screen
In this manual we describe the use of take away according to a demo version. In this version the Hot and Cold Kitchen Screens show the Take Away Screen in the bottom half, a screen can also solely display the Take Away Screen. User preferences can be adjusted in Back Office
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Tile that shows the order
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List of articles to be prepared today for current kitchen screen
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Computer time is 15:41
Take Away time is 15:45
Preparation Time Spare Ribs is 5 minutes
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Computer time is 15:43
Take Away time is 15:45
Preparation Time Spare Ribs is 5 minutes
Preparation Time Crêpes Suzette is 3 minutes
Preparation Time Prawn Cocktail is 2 minutes